f200 Privacy Policy

This page describes what we collect when you use f200 and how we keep that data protected. We operate an online entertainment platform serving account holders across Indonesia and supported regions. Our commitment is to handle your information transparently and in line with applicable data protection standards.

We at f200 recognize that your privacy matters. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or engage with our live-dealer tables and football markets, you trust us with personal details. This policy sets out exactly what we do with that data, who may access it, and what rights you have.

What we collect on f200

We collect information in three categories. First, account registration data: your name, email, phone number, and date of birth. We ask for these so we can verify your identity and comply with legal obligations in your jurisdiction.

Second, we collect payment information. When you deposit through DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, and method. For bank transfers to our mobile banking, local payment, online payment, or e-wallet accounts, we log your bank details and confirmation codes. We do not store your full bank password or card number — payment processors handle that encryption separately.

Third, we log behavioural data. Our servers track which games you access (Liga 1 markets, live roulette, Aviator slots), session duration, and device type (mobile browser, app, or PWA). We use cookies to remember your login state and language preference. We do not sell this data to third parties; we use it to detect fraud, improve our platform, and comply with tax or regulatory audits.

How we use and protect your data

We at f200 use your data for four purposes: account administration (withdrawals, KYC verification, deposit tracking), fraud prevention, regulatory compliance, and service improvement. If you request a withdrawal, we must verify your identity before processing — this is a legal requirement in all supported jurisdictions, not a f200 invention.

Your data is stored on servers located outside Indonesia in some cases. This means your information may be processed in jurisdictions with different data laws. We undertake to apply the same security standards regardless of server location. We use encryption (TLS / HTTPS) for all data in transit and at-rest encryption for stored credentials.

We retain your account data for as long as your account is active, plus a standard retention window to settle disputes or comply with audit requests. You may request deletion of certain fields (e.g., payment history older than a specified date) by contacting our support team. Deletion requests are subject to legal hold periods; we cannot erase records if a regulatory body has flagged your account for review.

Cookies, third-party processors, and your rights

We use cookies to store your session token, language setting, and analytics identifier. Essential cookies (session, CSRF token) are necessary for f200 to function. Analytics cookies (Google Analytics, internal dashboards) help us track page views and crash rates; these are optional and can be disabled in your browser settings.

Third parties we work with include payment processors (bank and e-wallet gateways), live-game studios (for roulette, blackjack, Dragon Tiger), slot providers (for Aviator, Gates of Olympus, Fortune Tiger), and cloud infrastructure providers (for server hosting). Each partner signs a data-processing agreement binding them to the same confidentiality and security standards we apply. We do not permit them to use your data for their own marketing.

Your rights under applicable law include the right to request a copy of your data, correct inaccurate information, object to certain processing, and request deletion (subject to legal holds). To exercise these rights, contact our support team with your account email and a clear description of your request. We will respond within a standard timeframe outlined in your jurisdiction's data protection rules.

Contact and updates

If you have questions about this privacy policy, believe your data has been misused, or wish to exercise your rights, reach out to our support team via the in-app help centre or email. We monitor enquiries during standard business hours and will respond in a timely manner.

This policy may change as we update our platform or respond to new legal requirements. We will notify you of material changes by email or by displaying a notice on f200 when you next log in. Your continued use of f200 after such a change constitutes acceptance of the updated policy. Services are available only where local law permits.